LDB - Fixing the VMware VM Message for Respondus on HCC Loaner Laptops.
If you have an HCC loaner laptop that runs into a VM error when you run it, perform the below actions.
- Right click on the start menu to make a menu pop up
click on "Device Manager" - Double click on "Mice and other pointing devices"
- On all/both devices that starts with "VMware" right click and select "Uninstall device"
- When it pops up to confirm
Check the checkbox to delete the driver
click "Uninstall" - Repeat for any other VMware pointing devices you have
- If it asks for you to reboot, you should but don't need to.
- When it pops up to confirm
- Close device manager once you have uninstalled all the VMware Pointing Devices
- Respondus should now work.