COVID-19 IT Student FAQ
Internet Access
Xfinity is offering free:
Wifi hotstop https://wifi.xfinity.com
If you are near a business there may be an Xfinitywifi wifi you can access for free, when you connect to it a screen like below will appear in your web browser
Click on "Accept and Connect"If the xfinitywifi shows prices, then the free Xfinity wifi is not available in your area
Broad at home free for new customers from Xfinity who are low income https://www.internetessentials.com/covid19
Complete list of all services during the COVID-19 https://www.cordcuttersnews.com/att-t-mobile-comcast-cox-verizon-and-more-take-fccs-pledge-to-maintain-customer-service-during-coronavirus-pandemic/
Software
Microsoft 365 Pro Plus and other software are avabile for all HCC students. To get started, go to https://portal.office.com
Logon using your HCC Email and HCC Email Password
You can download and install Office 365 Pro Plus (which includes Word, Excel and Powerpt) to your Windows, and MacOS. For Android and iOS, go to the Apple store / Google Play and download for free
AutoCad Software is available for all HCC students, please go to AutoCad Login
Create an account using HCC email and selecting "University/Post-Secondary" for institution type
Once you have completed the form, and email will be sent to your HCC email to confirm.
If you can't get Autodesk running on yuor PC we have a limited number of seats to allow remote Autodesk access see SCSViewServer Autodesk
MATLAB software is available through HCC's Virtual Desktop.
Please review directions here ←Click
Engineering student please refer to How to install Horizon Client and setup USB redirection for use with Xilinx boards
HELP
For Canvas help, please use the Canvas help in Canvas
Click on Help in the left side of Canvas from any page, then click on "Chat with Canvas Support" or call the number shown
Non-Canvas, Non-Account help? Call the TSC (Technology Service Center) at 443-518-4444, option 3
Submit an online by clicking on My Technology Service Center (MYTSC) - Students
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