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Fixing my Laptop Headphone Jack

Fixing my Laptop Headphone Jack

Apr 13, 2020

Summary

When I plugin my headset all the recording and sound comes through the laptop instead of the headset! This is an issue on our Latitude 3500 s

Steps

Easy:

  1. Open this page in Microsoft Edge
    https://www.microsoft.com/en-us/p/waves-maxxaudio-pro-for-dell/9nb9srtl2kpt?rtc=1&activetab=pivot:overviewtab

  2. Click Get

  3. This will open the store, click Get again

    1. If you get an error about no network connection right click on the start menu and click "Windows Powershell" then type or copy and paste the below and press enter
      Get-AppxPackage Microsoft.WindowsStore | %{Add-AppXPackage -Register ($_.InstallLocation+"\AppxManifest.xml") -DisableDevelopmentMode}

    2. If you get a different error run the below command in the search bar
      wsreset

    3. Click Get

  4. Reboot

  5. Plug in your headset and it should ask what you plugged in
    click Headset

Long way:

  1. Google MaxxAudioPro

  2. Open the dell link like this
    https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=r70v3
    Click download file

  3. Click "Yes"

  4. Click Install

  5. It will open a webpage like this:

  6. This will open the store, click Get again

  7. Reboot

  8. Plug in your headset and it should ask what you plugged in
    click Headset