MLC Softphone Audio Setup
MLC Softphone Audio Setup
Should you have any questions or concerns with the instructions, please notify the Technology Service Center for assistance.
Step 1
Double click the "MLC" icon on your desktop.
Step 2
Click on the "Gear" icon at the top right of the MLC window.
Step 3
Towards the bottom click “Audio Settings”.
Step 4
Click the refresh icon next to “Ringing Device” and “Audio Device”.
Ringing Device – When receiving a call the ringtone will play on the chosen device. We recommend using your laptops speakers. On most laptops this will be “Speakers/Headphones Realtek”.
Audio Device – When on an active call the microphone and voice will be heard from the chosen device.
Step 5
Click on the dropdown next to “Ringing Device” and select your desired device.
Step 6
Click on the dropdown next to “Audio Device” and select your desired device.
Step 7
Click on the “Save” button then click on “Yes” to confirm.
Step 8
Click on the “Save” button at the bottom right of the main settings page then click “Yes” to confirm.
Step 9
If you receive a message “Override?” click “Always Yes”.
Step 10
You have successfully set up your audio settings.