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No notice will be sent about the software updating by us. If you would like to be notified please subscribe here or review TechNews on MyHCC <Todo subscription email server thingy>
On Demand - We will review relevant security notices and only update the software if there is a security concern that exceeds our risk threshold.
We will review the software and contact Faculty and Deans Coordinators if we must update the software for security reasons.
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The National Institute of Standards and Technology has a publication on Patch Management which details the importance and benefits of keeping software up to date.
I have a piece of software I would like updated that is not on the below list, how can I request it be updated?
Contact the Howard Community College helpdesk and request the software be updated.
Include the following details:
- Software name
- Software version to update to, or just request the latest
- Any additional settings that should be configured in the application
- Who to contact if we have questions in the future
- Any license information if applicable
List of programs monitored for updates by Student Computer Support and their update format.
| Software Name | Update format |
|---|---|
| Adobe CC Suite* | On Demand |
| Adobe Flash Player | Automatic |
| Adobe Reader | Automatic |
| Google Chrome | Automatic |
| Java Development Kit (JDK) | Automatic |
| LabScribe | On Demand |
| Logger Pro | On Demand |
| MatLab | On Demand |
| MathType | On Demand |
| Mediasite |
| Mosiac | On Demand |
| Microsoft Office | Automatic |
| Microsoft Visual Studio |
| Automatic | |
| Mozilla Firefox | Automatic |
| NetBeans | On Demand |
| NetSupport School | On Demand |
Notepad++ | Automatic |
| NPcap | On Demand |
| NVidia Geforce | On Demand |
| Python | On Demand |
| Respondus Lockdown Browser | On Demand |
| Skype Desktop | Automatic |
| Solarwinds Responsetime Viewer | On Demand |
| TI Connect | On Demand |
| VideoLAN Media Player (VLC) |
| Automatic |
| Wireshark |
| Automatic | |
| Wolfram CDF Player | On Demand |
| Zoom |
| Automatic |
* Adobe Suite has an approval process documented here