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title	Respondus LockDown Browser MacOS Install Guide

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Should you have any questions or concerns with the instructions, please notify the Technology Service Center for assistance.

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Step 1

Open the Canvas course where the quiz needs to be taken.

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Step 2

Browse to the quiz that needs to be taken and select it.

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Step 3

Select the "Take the Quiz" button.

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Step 4

Select the "Download Respondus LockDown Browser" link.

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Step 5

A message box will appear asking if you want to allow downloads on "download.respondus.com"? Select "Allow" to start the download.

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Step 6

When it finishes, it will show up under downloads, select the .pkg to run it.

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Step 7

Select the "Continue" button to allow the installer to run.

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Step 8

Select the "Continue" button.

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Step 9

Select the "Continue" button again.

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Step 10

Select the "Agree" button to accept the software license agreement.

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Step

10

11

Select the "Install" button to start the install process.

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Step

11

12

Enter your computer credentials and then select "Install Software".

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Step

12

13

Select the "Close" button to close out of the installer.

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Step

13

14

Open Launchpad and search for the LockDown Browser application. The application has a picture like the one below. Open LockDown Browser.

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Step

14

15

A message box will appear asking "LockDown Browser" would like to access files in your downloads folder. Select "Ok".

Warning

title	If you accidentally clicked "Don't Allow", you'll need to allow it by following the steps below.

Expand

title	Click here for steps to allow LockDown Browser access to the downloads folder.

Step 1

In the top left click on the Apple logo, then click on "System Preferences".

How to Change or Remove macOS User Account Password

Step 2

Select "Security and Privacy".

Step 3

Select the Privacy button/tab.

Step 4

Scroll down on the left side until you see "Files and Folders" like below.

Step 5

Check the box for "Downloads folder" under the "Lockdown Browser".

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Step

15

16

Select the following Canvas login option that applies to you and then login using your HCC Login ID and password.

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Step 17

A window may appear saying page failed to load. If that occurs, click the https://adfs.howardcc.edu/adfs/ls? link.

Image Added

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Step

16

18

Once signed in, open the Canvas course where the quiz is and select "Take the Quiz".

This will take you to the LockDown Browser Webcam setup page.

Tip
Once your webcam is setup you'll be able to start your quiz.

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Old Version 13

New Version Current

Key

Step 1

Open the Canvas course where the quiz needs to be taken.

Step 2

Browse to the quiz that needs to be taken and select it.

Step 3

Select the "Take the Quiz" button.

Step 4

Select the "Download Respondus LockDown Browser" link.

Step 5

A message box will appear asking if you want to allow downloads on "download.respondus.com"? Select "Allow" to start the download.

Step 6

When it finishes, it will show up under downloads, select the .pkg to run it.

Step 7

Select the "Continue" button to allow the installer to run.

Step 8

Select the "Continue" button.

Step 9

Select the "Continue" button again.

Step 10

Select the "Agree" button to accept the software license agreement.

Step

11

Select the "Install" button to start the install process.

Step

12

Enter your computer credentials and then select "Install Software".

Step

13

Select the "Close" button to close out of the installer.

Step

14

Open Launchpad and search for the LockDown Browser application. The application has a picture like the one below. Open LockDown Browser.

Step

15

A message box will appear asking "LockDown Browser" would like to access files in your downloads folder. Select "Ok".

Step 1

In the top left click on the Apple logo, then click on "System Preferences".

Step 2

Select "Security and Privacy".

Step 3

Select the Privacy button/tab.

Step 4

Scroll down on the left side until you see "Files and Folders" like below.

Step 5

Check the box for "Downloads folder" under the "Lockdown Browser".

Step

16

Select the following Canvas login option that applies to you and then login using your HCC Login ID and password.

Step 17

A window may appear saying page failed to load. If that occurs, click the https://adfs.howardcc.edu/adfs/ls? link.

Step

18

Once signed in, open the Canvas course where the quiz is and select "Take the Quiz".

This will take you to the LockDown Browser Webcam setup page.