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Is there power to the podium? Is there a master on switch that isn't flipped on? Look for a Red or black power switch around your podium.
If you attempt to flip the switch and there's still no power, please call 443.518.4444
Touchpanel will not respond to my touch
Call 443.518.4444
Projector Remote doesn’t do anything (Hickory Ridge)
Likely a pair of dead batteries. Call and we'll get some batteries, call 443.518.4444,
My Presentation Remote doesn't do anything
There's usually an on/off switch on the right side of the remote, it'll show red when off or green when on. If it still doesn't respond, it's likely a dead battery, please call 443.518.4444
How do I use this system?
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Is the computer screen on? Will it turn on when I move the mouse?
Check to see if someone has accidentally turned off the computer screen.
Is the computer tower on?
If not, there's usually a recessed black power button on the front side of the computer, try pushing that and you should see a white light, if not, please call 443.518.4444
Is my projector or presentation display on?
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Check to see if there are any loose video cables by the computer or the wall that may have come unplugged, if that doesn’t work, please call 443.518.4444, and we'll guide you through troubleshooting and more advanced steps.
I can’t hear audio!
Is my audio
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un-muted on the video I’m showing or on my computer?
Oftentimes, the audio will be muted in the video player, make sure that's unmuted. Additionally, the computer will often mute when booted, to allow you to prep things without interruption. Check that the computer is unmuted, after confirming that your video player is unmuted.
Is audio from my computer routed at the touchpanel?
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