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Table of Contents



Software Overview

NetSupport School is a software solution providing teachers with the ability to monitor and interact with their students either individually, in a group setting, or to an overall class. 

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Remotely launch applications or websites on student computers

Video tutorial

* double click the video to watch it fullscreen *

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To open NetSupport School

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  • Click on "Monitor Student Machines" on the left side of your window

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To

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lock/

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unlock student computers

  • Select the computers you want to lock or unlock (not selecting any is the same as selecting all)
  • Click the "Lock" or "Unlock" button at the top of your window

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  • Click the "Blank All" button at the top of your window

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To view a student machine

  • Double click the desired computer icon in the List view

View

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modes: You can view student computrs in three modes:

Share

The student's screen will be displayed at both the tutor and the student. Both the Tutor and the user at the student station will be able to enter keystrokes and mouse movements.

Watch

The student's screen will be displayed at both the tutor and the student. Only the user at the student station will be able to enter keystrokes and mouse movements. The user at the tutor will be locked out.

Control

The student's screen will be displayed at both the tutor and the student. Only the user at the tutor will be able to enter keystrokes and mouse movements. The user at the student station will be locked out.

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  • Ensure all open applications at the Client workstations are closed.
  • Select the icon(s) of the Clients you wish to Power Off.
  • In the top left corner of your screen left click on "Student"
  • Left click Power Management 
  • then left click "Power Off"  Or,you can click the Manage icon on the control toolbar and choose "Power Off".
  • The Client workstations will now Power Off.

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To send out URLs to student computers in NetSupport using Google Chrome as the browser instead of Internet Explorer:

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  • The green or red indicator will be removed from the selected Student icons.


To copy files and folders from the instructor to a student

*NOT recommended for large size files, or large quantities of files.  We recommend you use a shared network drive for this type of transfer*

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