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titleRequest for Technology Quote Process


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(question)  Should you have any questions or concerns with the instructions, please notify the Technology Service Center for assistance. 


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Request for Technology Quote Process General Information

  • The following process is to obtain a quote for a technology product.
  • Please be advised that a quote is NOT an approval for purchase. Only the VPIT can approve technology purchases.
Also, this
  • This quote process may be subject to a
cybersecurity
  • cyber security review before approval. It can be denied based on
the cybersecurity review as for being a
  • risk that the college is not willing to accept.

Any purchase of technology equipment must not contain any parts from federally banned companies. Those companies are:

  1. Huawei Technologies Company
  2. ZTE Corporation
  3. Hytera Communications Corporation
  4. Hangzhou Hikvision Digital Technology Company
  5. Dahua Technology Company

The following companies have

been vetted as not containing

confirmed that they do not utilize parts from federally banned companies

.

: 

  1. Dell Technologies
  2. Hewlett-Packard – printers only
  3. Apple Inc.

  • DZS Technologies (Zhone)


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    Step

    Part 1:

    Place a call to the Technology Service Center (TSC) to obtain a technology quote. It is suggested that the TSC portal be used for this. https
    1. Login to myTSC portal: http://www.howardcc.
    cherwellondemand.com/CherwellPortal/FSmyHelpDesk?_=566f627f pick
    1. edu/mytscstaff  
    2. Select the Faculty/Staff Offices & Telework option
    .
    2. Provide
    what is to be purchased
    1. the item for purchase and any specifications
    that we need.
    1. needed (For example, Dell laptop with17 inch screen and the ability to rotate the screen or any other features you desire
    .
    1. )
    2. Retain your service ticket number for further reference
    .
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    Step 2

    Part 2:

    • If the
    cybersecurity process
    • cyber security team does not deny the request
    it will then be acted upon by
    • , the I.T.
    group and
    • department will obtain a quote and it will be
    obtained.
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    Step 3

    Once the quote is obtained the requestor will be given further information as to how to put in the purchase requisition and the call ticket closed. For example:

  • The Colleague Vendor ID for VENDOR IS XXX

    • e-mailed to you.
    • If the cyber security team denies the request, I.T. will notify you via e-mail.

    Part 3:

    Once the quote is e-mailed to you, you are responsible for inputting the PR into Colleague. Please ensure the following information is in the PR:
    1. Include VPIT Linda Wu as a required approver.
    2. In Printed Comments
      3. ,
    3. include: Quote #
    4. In Comments Section:
      1. Specify delivery to CL-119 (IT Office - for inventory and set-up)
      2. Provide name, phone number and room number of the employee who will receive the item(s).
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    Step 4

    Part 4:

    1. Forward the
    attached
    1. quote & PR number to Christina Sparacino in
    Finance 
    1. Finance csparacino@howardcc.edu
    2. Please copy (CC) VPIT Linda
      3. Wu 
    3. Wu lwu@howardcc.edu & Melissa Paper-
      4. Garthoff 
    4. Garthoff mpaperfgarthoff@howardcc.edu
    5. Please include answers to the following questions in the body of your email
      6. .
    6. :
      1. Is this a replacement purchase, renewal, or something entirely new?
      2. If it is a replacement, is the item being replaced broken & not reparable per IT’s evaluation?
      3. Is it critical to the operations of the area?
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    Step 5

    Part 5:

    The final step will be approval from VPIT. If approved, a purchase order will be generated. If not, the requestor you will be notified.