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  1. Do not try to access other software because LockDown Browser will lock you out of the exam. Depending upon the settings your instructor has utilized, you may not be allowed back into the exam.

  2. Save answers regularly. Just clicking the radio button does not  ALWAYS save your answers. If answers are not saved and you are kicked out of the exam, there will be no record of the answers saved on the server. Nothing can be done to retrieve your answersUse the sidebar view which questions have been saved back to Canvas. Flag questions for later review before submitting.

  3. Save your answers again prior to submitting the exam. A pop-up window will appear if there are questions with unsaved answers. Clicking OK on that window will submit the question as "unanswered" and you will not get credit for it.

Troubleshooting

Error Messages

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